Privacy policy

 

Effective from: 4th June 2025

At The Little Green Platter Company, we take your privacy seriously. We’ll never sell your data and will only share it when necessary to fulfil your orders or improve your experience. This policy explains what personal data we collect, how we use it, and your rights.


1. Who we are

We are The Little Green Platter Company, a UK-based deli and catering business.

Our website: thelittlegreenplattercompany.com

Contact us: hello@thelittlegreenplattercompany.co.uk

Postal address: 5 Heyes Road, Wigan, Greater Manchester, WN5 8RJ

 

2. What personal data we collect and why

We only collect information that helps us fulfil your orders, improve our services, or keep in touch if you’ve opted in. This includes:


When you place an order:

  • Data collected: Your name, billing and shipping address, email, phone number, and order details
  • Purpose: To fulfil and deliver your order, provide updates, and support you if anything goes wrong
  • Legal basis: Contractual necessity and legitimate interest

We process payments via Shopify, a secure third-party platform. We never see or store your full card details.

When you sign up to our newsletter:

  • Data collected: Your name and email
  • Purpose: To send news, offers, and updates
  • Legal basis: Consent

You can unsubscribe at any time, and we’ll store your details on a suppression list to ensure you’re not contacted again unless you choose to resubscribe.

When you browse our site:

  • Data collected: Anonymous data such as pages visited, referral sources, and time spent on site
  • Purpose: To improve our site, understand visitor behaviour, and track advertising performance
  • Legal basis: Consent (via cookie notice)

 

3. Cookies & analytics

We use cookies to make your visit smoother and to understand how people use our site. These include:

  • Essential cookies: To operate our website securely
  • Performance cookies: Via Google Analytics, to monitor anonymous site usage
  • Marketing cookies: Including Facebook Pixel, to track advertising success (all data remains anonymous)

You can opt out or manage cookie settings in your browser. To opt out of Google Analytics, visit:

https://tools.google.com/dlpage/gaoptout/

To manage Facebook ad preferences, visit:

https://www.facebook.com/ads/preferences/

 

4. External links and embedded content

Occasionally we link to third-party websites or embed content (e.g., videos, maps, articles). These sites may collect data and use cookies independently of us. We recommend checking their privacy policies.

 

5. Data sharing and third-party services

We may share your information with trusted third parties solely to help us operate (e.g., payment providers, email platforms, couriers). These include:

  • Shopify (e-commerce and payment processing)
  • Email marketing platforms (only if you’ve opted in)

Some of our providers are based outside the UK/EU. Where this is the case, we ensure they meet GDPR standards through contractual safeguards or participation in recognised frameworks.

 

6. How we store and protect your data

We store your personal data securely, only for as long as needed for the purposes above or to meet legal obligations. We take appropriate technical and organisational measures to protect your information.

 

7. Your rights

Under UK data protection law, you have the right to:

  • Request access to your data
  • Correct inaccurate personal data
  • Request deletion of your data (where appropriate)
  • Withdraw consent (for marketing)
  • Object to or restrict certain processing activities
  • Request a copy of your data (data portability)

To exercise any of these rights, email us at hello@thelittlegreenplattercompany.co.uk.

 

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website. Significant changes will be communicated clearly via email or on our homepage.


Questions?

We’re happy to help. Email us anytime at hello@thelittlegreenplattercompany.co.uk